Why we use remedy tool

Combine multiple change requests into a single release and manage all related activity in support of a successful release. Define a catalog of service request types that reflect what services you offer to your internal or external customers.

Main Menu Featured Products. FootPrints Careers. Let us know how we can help. General inquiries and locations Contact Us. Knowledge Management Bring key information to customers and support personnel, right where they need it. Built-in Knowledge Centered Service KCS to help deliver fast and accurate service and support Lifecycle management of knowledge articles for effective curation and up-to-date information Robust multi-media content for enhanced support External knowledge integrations to bring in multiple and disparate sources to help resolve issues.

BMC Remedy integrations. Challenges for BMC Remedy users. How do we solve them? What do you want to integrate BMC Remedy with? Select connector. Micro Focus Ops Bridge. Jira Service Management. Azure DevOps. DX APM. CA UIM. Amazon Cloudwatch. Azure Monitor. Zendesk Sell. Popular Use Cases. Features for ServiceNow Users. Pre-built templates you can deploy and start using in minutes instead of days or weeks Conditional field mapping for a simplified and optimized integration logic.

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